BizThinkFrame

Find the focus, make your work clear.

Find a method for your next update. Make the facts, judgments and next steps clear.

Full article

How can you support a manager’s different responsibilities?

The situation

Fictional scenario

Last time I was asked about delivery. This time it is whether the team can sustain it. Did I prepare the wrong update?

Are we discussing today’s delivery, next quarter’s direction, or team continuity?

I’ll confirm the judgment needed, then provide the relevant business or team information.

What is getting in the way

The role model separates business from people and near-term from longer-term responsibilities. Several may apply at once. These are responsibilities in a situation, not four personality types.

Method and tool

One issue, different management responsibilities

Locate the material in the relevant area. More than one area may apply; the grid does not score people or work.

At a glance

One issue, different management responsibilities

↔ Near term / longer term↕ Business / people
  1. 01
    Execution · near-term business

    Explain delivery, deviations and immediate obstacles.

  2. 02
    Strategy · longer-term business

    Explain direction, opportunities and assumptions to test.

  3. 03
    Team coordination · near term

    Explain responsibilities, handoffs and support to coordinate.

  4. 04
    Organizational capability · longer term

    Explain reusable practices, development and succession.

Keep evidence gaps and unapproved arrangements explicit.
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