Five-ring model
How do managers and employees frame the same work differently?
Find the focus, make your work clear.
Find a method for your next update. Make the facts, judgments and next steps clear.
Managing up
10 topics
Target model
How can you explain the value of your work?
Alignment model
How can you confirm what your manager needs?
DISC model
How can you adapt to communication preferences?
Role model
How can you support a manager’s different responsibilities?
Kano model
Which needs should take priority?
Building trust
How can you build trust through your work?
Critical moments
How can you demonstrate reliability when it matters?
Communication window
How can you reduce gaps in shared information?
Communication network
How can you help information flow through a team?