BizThinkFrame

Find the focus, make your work clear.

Find a method for your next update. Make the facts, judgments and next steps clear.

Full article

How can you reduce gaps in shared information?

The situation

Fictional scenario

We talk often, so why do we still understand progress differently?

Check what both sides know and what only one side knows. Ask for feedback on what you may have missed.

I’ll check work-relevant information and feedback, leaving personal disclosure voluntary.

What is getting in the way

Frequent conversation does not establish shared facts. The window distinguishes who knows what, guiding an update, feedback request or investigation. Requiring private disclosure is no basis for trust.

Method and tool

The Johari window for working information

Columns indicate whether you know; rows indicate whether the other person knows. The four areas describe information, not personality. Discuss only work information you are authorized to share.

At a glance
A map of the method

The Johari window for working information

Who knows this information?
Other ↓ / You →KnownUnknown
Known1
Open

Known to you and the other person: check the record, version and shared meaning.

2
Blind

Unknown to you, known to the other person: ask for specific feedback or evidence.

Unknown3
Hidden

Known to you, unknown to the other person: share work-relevant information within permission; private disclosure is voluntary.

4
Unknown

Unknown to both: investigate together rather than filling gaps with assumptions.

  1. 1
    Open

    You know · Other knows

    Known to you and the other person: check the record, version and shared meaning.

  2. 2
    Blind

    You don’t know · Other knows

    Unknown to you, known to the other person: ask for specific feedback or evidence.

  3. 3
    Hidden

    You know · Other doesn’t know

    Known to you, unknown to the other person: share work-relevant information within permission; private disclosure is voluntary.

  4. 4
    Unknown

    Neither person knows

    Unknown to both: investigate together rather than filling gaps with assumptions.

Share within your authority; personal disclosure is voluntary.
BizThinkFramebizthinkframe.com

Apply it to your own work

Copy the prompt and add your material to prepare a draft you can adapt.

View prompt