# ECRS process time worksheet

## Fill this in with your own records

Process trigger and endpoint:
Observation period, time zone, request scope, and incomplete-request policy:
Definitions of active effort (staff-minutes), waiting, and lead time:
Concurrency, rework, and double-counting checks:
Output users, required fields, and controls to preserve:
E / C / R / S options and supporting records:
One change for this round and conditions to confirm before starting:
Avoided effort, added effort, one-time setup, and conditional estimate:
Pilot owner, recorder, start date, and approval status:
Review scope, complete observation window, and quality stopping conditions:
Measured results, comparison limits, and continue / adjust / stop decision:

## One worked example

Fictional exercise, not the only answer: 12 routine requests total 216 staff-minutes of active work and 504 request-minutes of queue time. Copying uses 36 staff-minutes; access review uses 72. Confirm that a shared view meets status users' needs and preserves review responsibility and records before proposing removal of copying.

Conditional scenario: removing all copying with zero added effort leaves 180 staff-minutes, averaging 15. Waiting changes and actual net savings are unknown. Eliminate copying and Combine data into one view describe one change; do not count the benefit twice. Earlier field checks and simpler notifications are separate options for later rounds.

Propose following the next 12 comparable requests through handoff, retaining explicit status for complex or incomplete requests. Record view setup and maintenance as effort. Pause and restore the original process if review is bypassed, access is incorrect, or a review record is missing. Owner, start date, approval, and post-change results remain unconfirmed.